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Terms Of Service

Terms of Service

• 1. THE WEBSITE

• 1.1. Users of website: The Website is accessible to visitors, users and service provider/hosts. Users are those who have registered themselves an account on the Website by providing Caninetrovert with certain information and who can log on to the Website by providing their username and password. service provider/hosts are qualified members of their own fields with whom Users can book appointment using the Website or who can generate and provide health related information and education material for general use of Users.

• Attributes of the Website: The Website offers the following attributes:

• a) For Users(Registered):

• i. Platform for obtaining generic and preliminary information from Vets to a health related question

• ii. Platform to schedule in-person appointment with service provider/hosts : You may use Website to schedule an in-person appointment with service provider/hosts at the service provider/hosts s premises.

• b) For Non-Registered Users

• Access

• Access to service provider/hosts Profiles: Depending on the extent of information shared by service provider/hosts at the time of registering with the Website, the service provider/hosts' profile containing their name, qualification, experience, specialization, consultant fees, personal statement, education, etc. can be accessed by You. The Website offers various search features to aid You in accessing service provider/hosts profiles.

• a)For Users

• i.. Access to service provider/hosts Availability for in-person appointment: Based on information communicated by service provider/hosts, the Website shows indicative appointment slots available for in-person consultation at service provider/host's premises.

• b) For service provider/hosts:

• i. Platform to publish profile: You may upload Your profile containing Your name, qualification, experience, specialization, consultation fees, personal statement, education, etc. on Website.

• 2. USE OF THE SITE

• 2.1. Use by all Users (Registered, Non-Registered User and service provider/hosts)

• 2.1.1. You will use the Website and the features provided by the Website only in relation to and in compliance with all applicable Indian laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.

• 2.1.2. You will not deliberately use the Website in any way that is unlawful or harms Caninetrovert, its directors, employees, affiliates, distributors, partners, service providers and/or any User and/or data or content on the Website.

• 2.1.3. You understand that as part of Your registration process as well as in course of Your use of the Website, You may receive email from Caninetrovert on Your registered email address. These emails will relate to Your registration, transactions that You carry out through the Website and any such information found suitable of Your attention by Caninetrovert. Please note that Caninetrovert will send these emails only to the email address that You provide on the Website. It is Your responsibility to ensure that You provide the correct information for the transaction You wish to enter into. Further, Caninetrovert may also send notifications and reminders to You with respect to appointments scheduled by You for the features that You may be using on the Website. You hereby consent to receive such messages from Caninetrovert.

• 2.1.4. By using the website and/or registering yourself at Caninetrovert you authorize us to contact you via email or phone call or sms and offer you services for the product you have opted for, imparting product knowledge, offer promotional offers running on website, etc.

• 2.2. Use by Registered User

• 2.2.1. You acknowledge that this Website is an informative platform only. Caninetrovert and this Website are not in the business of providing healthcare service or hospital services.

• 2.2.2. We encourage You to independently verify any information You see on the Website including information provided by a service provider/hosts. You will use the Website and the features provided by the Website only in relation to and in compliance with all applicable Indian laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.

• 2.2.3. The Website allows You to select and schedule appointments with service provider/hosts. In doing so, Caninetrovert can help providing You with lists and/or profile previews of service provider/hosts who may be suitable to deliver the health care that You are seeking based on information that You provide to Caninetrovert (such as geographical location).

• 2.2.4. Please note that Caninetrovert (i) does not recommend or endorse any service provider/hosts mentioned on the Website; and (ii) does not make any representations or warranties with respect to service provider/hosts or the quality of the healthcare services they may provide, and (iii) does not grade physicians.

• 2.2.5. You will obtain all relevant consents and approvals prior to posting or providing any User Content.

• 2.2.6. You may schedule an appointment on the Website for Your family members and friends. However please note that such You will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.

• 2.3. Use by Non-Registered User

• 2.3.1. Caninetrovert will provide You with lists and/or profile previews of service provider/hosts based on information that You provide to the Website's search features (such as area of specialty and geographical location). Please note that Caninetrovert (i) does not recommend or endorse any service provider/hosts mentioned on the Website; and (ii) does not make any representations or warranties with respect to these service provider/hosts or the quality of the healthcare services they may provide

• 3. ROLE OF CANINETROVERT

• 3.1. Caninetrovert's role is limited to a) providing a platform for hosting and publishing service provider/hosts Content b) providing a platform for Registered Users to raise health related questions and service provider/host's to provide preliminary and generic information to the questions c) platform for adoption of dogs and cats d) providing a platform to find service provider/hosts profiles created by service provider/hosts themselves and e) facilitating collection and disbursal of consultation and service fees for service provider/hosts.

• 3.2. Caninetrovert's role is that of an 'intermediary' as defined under the Information Technology Act, 2000 and the rules thereunder. Being an intermediary, Caninetrovert has no responsibility and / or liability in respect of the content and transactions on the Website including any service provider/hosts Content , information provided by service provider/hosts

• 3.3. If Caninetrovert suspects any illegal, wrongful or fraudulent activity on the Website by any service provider/hosts, notwithstanding any other rights Caninetrovert may have, Caninetrovert reserves the right to inform the relevant government or law enforcement authorities. Caninetrovert will cooperate in all investigative procedures or requests for access / information initiated by any such government or law enforcement authorities. • 3.4. Caninetrovert does not endorse or influence control over any particular branch of medicine, theory, opinion, viewpoint or position on any topic.

• 4. LINKS TO THIRD PARTY WEBSITES

• 4.1. You may be provided with links on the Website that direct You to third party websites / applications / content or service providers, including advertisers and e-commerce websites (collectively "Third Party Websites").

• 4.1.1. Caninetrovert does not endorse any Third Party Websites that You may be directed to from the Website.

• 4.2. Links to such Third Party Websites are provided for Your convenience only.

• 5. DISCLAIMERS

• 5.1. Interaction with service provider/hosts on the Website:

• 5.1.1. You understand and agree that any interactions and associated issues with the service provider/hosts(s) on the Website, is strictly between You and the service provider/hosts(s). You shall not hold Caninetrovert responsible for any such interactions and associated issues. Caninetrovert is not involved in the providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between You and the service provider/hosts You interact with. If You decide to engage with a service provider/hosts to provide medical services to You, You do so at Your own risk.

• 5.1.2. Caninetrovert shall not be responsible for any breach of service or service deficiency by any service provider/hosts.

• 5.1.3. We can neither assure that all transactions on the Website will be completed nor do We guarantee the ability or intent of service provider/hosts to fulfill their obligations in any transaction. We advise You to perform Your own investigation prior to selecting a service provider/hosts.

• 6. LIMITATION OF LIABILITY:

• 6.1. To the fullest extent permitted by law, in no event will Caninetrovert be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill), whether or not Caninetrovert has been warned of the possibility of such damages or could have reasonably foreseen such damages.

• 7. REPRESENTATION AND WARRANTIES

• By Using This Website You Represent And Warrant That:

• 7.1. You are 18 years of age or older and that Your use of the Website shall not violate any applicable law or regulation;

• 7.2. All registration information You submit is truthful and accurate and that You agree to maintain the accuracy of such information;

• 7.3. You as a Registered or Non-Registered User will use the Website solely for Your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.

• 7.4. Your use of this Website shall be subjected to the following restrictions:

• 7.4.1. You will not delete or modify any content of the Website including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify;

• 7.4.2. You will not decompile, reverse engineer, or disassemble the content, or

• 7.4.3. You will not remove any copyright, trademark registration, or other proprietary notices from the Website. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.

• 7.5. You will not use the Website and / or services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company's sole discretion.

• 7.6. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming", "spamming", "flooding", "trolling", "phishing" as those terms are commonly understood and used on the Internet.

• 7.7. You will not host, display, upload, modify, publish, transmit, update or share any information that —

• (a) belongs to another person and to which the user does not have any right to;

• (b) (c) harm minors in any way;

• (d) infringes any patent, trademark, copyright or other proprietary rights(s), violates any law for the time being in force;

• (e) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

• (f) impersonate another person;

• (g) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

• (h) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

• 8. INDEMNIFICATION

• You hereby indemnify, defend, and hold Caninetrovert, the Caninetrovert's distributors, agents, representatives and other authorized users (Registered and Non-Registered Users, service provider/hosts), and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from (i)Your use of the Website (ii) Your breach of provisions of this Agreement and (iii) any negligent or intentional wrongdoing on Your part.

• 9. TERMINATION

• Caninetrovert reserves the right, in the event it finds out in its sole discretion that You breached the Agreement, to suspend and / or terminate Your user account and/or access to the Website by blocking Your IP address or email id with or without notice to You. Any suspected illegal, fraudulent or abusive activity may be grounds for suspending and / or terminating Your user account and/or Your access to the Website. Upon suspension or termination, Your right to use the features on the Website shall immediately cease and the Company reserves the right to remove or delete Your information that is available with the Company, including but not limited to login and account information.

• Upon user account termination or suspension, regardless of the reasons therefore, Your right to use the Website, User Content, service provider/hosts Content or Caninetrovert Content immediately ceases, and You acknowledge and agree that We may immediately deactivate or delete Your account and all related information and files in Your account and/or bar any further access to such files or this site. Caninetrovert shall not be liable to You or any third party for any claims or damages arising out of any termination or suspension of Your user account or any other actions taken by Us in connection with such account termination or suspension.

• 10. GOVERNING LAW AND JURISDICTION

• The interpretation of this Agreement and the resolution of any disputes arising under this Agreement shall be governed by the laws of India.

• 11. MODIFICATIONS

• 11.1. Caninetrovert reserves the right to modify any part of the Agreement at any time without giving You prior notice.

• 11.2. When We update the Agreement, the next time You visit the Website, the Website will provide a message to you (which may be sent by email if You have provided Your Email Id) which will intimate You of the amendments. You do not agree to the amendments, please do not use the Website any further.